FAQ

Our office is located at Argentinierstraße 31, 1040 Vienna .Office hours:Monday to Friday, 10:00–18:00You can reach us by phone at +43 660 555 00 55 .For faster processing, please send your request directly to the responsible email address:Registration & Course OrganizationFor questions regarding the registration of your child, arranging a trial lesson, changing groups, or extending the weekly lessons:office@danceworld.atContracts & FinanceFor all questions regarding payments, invoices, contracts and cancellations:verwaltung@danceworld.atPlease note that contractual and financial matters will be handled exclusively in writing via email.

Our courses take place at three locations in Vienna:🩰 1040 Vienna – Argentinierstraße 31🩰 1070 Vienna – Westbahnstraße 56🩰 1010 Vienna – Weihburggasse 30, (partner studio Élan Flow)

Joining our courses is generally possible at any time , provided there is a place available in the appropriate group.Since we offer many different groups with varying ages and skill levels, we recommend a trial lesson first. This will allow our teachers to assess your child's current level and help you choose the right group.If a place is available in the appropriate group, we would be happy to accept your child even during the school year . 🩰

Our course fees start at €88 per month .The exact amount of the monthly fee depends on how often your child attends classes per week and which location or course they attend .In addition, an annual organizational fee of €50 is charged at the beginning of each school year.All current information about our prices can be found on our website in the section "Prices" .

The first month is a trial month and costs €88 for one lesson per week . The trial month therefore includes four lessons .During this time, your child can get to know and try out our ballet classes in a relaxed atmosphere.There is no contractual obligation during the trial month.If you do not wish to continue after that, you can terminate the contract within the trial month.If your child continues to attend our school afterwards, the monthly fee will depend on the chosen course, location and the number of weekly lessons .From this point onwards, the agreed notice period of two months to the end of the month applies.

Course fees are usually collected monthly via direct debit from the specified account .Alternatively, parents have the option of paying the course fees by bank transfer each semester .

Our course fees are calculated as a fixed monthly fee for the entire school year . The total cost of the lessons is divided among the individual months.For this reason , missed lessons are not deducted from the monthly fee or billed separately .However, should your child miss a lesson, you have the option of making it up during the current school year .Please inform us in good time so that we can find a suitable date and group for your child.

After the trial month, the contract is concluded for an indefinite period and does not end automatically at the end of the school year.If your child would like to continue attending classes in the following school year, you do not need to take any further action.If you would like to stop the lessons, a notice period of two months to the end of the month applies after the trial month.The cancellation must be submitted in writing by email to verwaltung@danceworld.at.Messages sent via WhatsApp, SMS, Messenger, or communicated verbally to our teachers do not count as a valid cancellation.If the contract is not cancelled within the required notice period, your child will remain enrolled for the following school year and a place in the group will continue to be reserved for your child.

Trial Month: The first month is considered a trial month for new students. During this trial month, there is no long-term commitment. If you decide you do not wish to continue the lessons, you can terminate the contract without notice until the end of the trial month .Termination after the trial month: If your child continues to participate in the lessons after the trial month, a notice period of two months to the end of the month applies.This means, for example:If you wish your child to no longer attend classes from March onwards , the written notice of cancellation must reach us no later than December 31st .Important: The contract does not automatically end with the school year, but continues until it is terminated in due time.Important when terminating a contractCancellations must be submitted exclusively in writing via email to verwaltung@danceworld.at .Please note that messages via SMS, WhatsApp, Messenger or verbally to our educators do not constitute a valid cancellation.Our teachers are solely responsible for teaching and not for contractual or administrative matters.Important: The contract does not automatically end at the end of the school year.The contract will remain in effect for the next school year unless it is terminated in writing within the specified timeframe.

All students at our school pay an annual organizational fee of €50 . This fee is collected at the beginning of the school year or upon later registration.Your contribution primarily supports the organization of our children's performances and concerts. A large portion is used for making, adding to, or renting costumes . Furthermore, your contribution helps us cover other costs associated with our events, such as:Photographers and videographers,organizational and technical expenses related to the performances.We provide parents with photos and videos taken at our events free of charge . 🎭🩰It is important to us to provide the children not only with regular lessons, but also with wonderful stage experiences and special memories of their time at our school.Does the organizational fee have to be paid during the trial month?No. If your child ends the lessons within the trial month and the contract is terminated in time, no organizational fee will be charged.The annual organizational fee will only be charged if your child continues to attend our school after the trial month.

If your child regularly attends classes, they will need appropriate ballet clothing .For girls:Ballet slippers, tights, and a leotard. Long hair should be styled in a bun if possible.For boys:Ballet slippers, socks, shorts and a T-shirt or a close-fitting top.

Our school organizes children's concerts twice a year – before Christmas and at the end of the school year. These usually take place at the Theater Akzent .Generally, all children from our school participate in the performances. The only exception is our beginner groups , whose children have just started ballet lessons.In the first half of the school year, these groups initially focus on the most important basics, first steps, posture and movement sequences. Therefore, they do not yet participate in stage performances at this time.From the second half of the school year onwards, our beginner groups are usually ready to participate in concerts and performances. 🩰✨We want to ensure that every child can stand on stage well-prepared, with joy and a sense of security.

On our website you will find the section "Trial Lesson" . There you can easily book a trial lesson for your child at one of our locations and choose the location that suits you best.For the first class, no special ballet attire is necessary. Comfortable sportswear such as a T-shirt and leggings or gym shorts, along with socks, is perfectly sufficient.